FAQ
Common questions
What is the Research Order Builder?
The Research Order Builder lists our full catalog by catalog number so laboratories can select compounds, vial sizes, and quantities in one place before reviewing the order. All products are supplied for in-vitro research use only. Open the Research Order Builder.
Can I change or cancel my order?
Contact us as soon as possible after placing your order. If it hasn't shipped yet, we'll do our best to update or cancel it. Once an order has shipped, it can no longer be changed.
How long does shipping take?
Delivery times depend on your location and the shipping method you choose. If you have questions about a specific order, contact us and we'll be happy to help.
Are your products for human use?
No. All AMERICLUB products are sold strictly for laboratory research purposes. They are not for human or animal consumption, and we do not provide usage or dosing guidance.
What does “for research purposes only” mean?
It means our products are intended only for in-vitro laboratory research by qualified individuals. They are not drugs, food, or supplements, and they are not intended to diagnose, treat, cure, or prevent any disease.
How should products be stored?
Follow the storage directions on the product label. In general, keep products sealed, away from direct light and heat, and out of reach of children. Contact us if you have questions about a specific product.
Do you provide testing documents?
Contact us with the product and size you're interested in, and we'll let you know what documentation is available for it.
How do I contact you?
Email us at americlublabs@gmail.com or use the form on our Contact page, and our team will get back to you.
Is my information secure?
We only collect the information needed to process and support your order, and we don't sell your personal information. See our Privacy Policy for details.